At 366bet, privacy isn't just a legal obligation — it's a real commitment to every user. Here you'll find exactly what data we collect, why we collect it, how we use it, and what rights you're guaranteed under the LGPD.
This Privacy Policy describes how 366bet collects, uses, stores, and protects users' personal data in accordance with the Lei Geral de Proteção de Dados (Law No. 13,709/2018 — LGPD). By creating an account or using the platform's services, you agree to the terms of this Policy. If you have any questions, contact us via chat or at contato@366bet.cash.
Six concrete commitments that define how we handle your data — before you reach the full document.
All information transmitted between your device and 366bet — registration, login, deposits via Pix or boleto, withdrawals — is protected by 256-bit SSL encryption. This is the same standard used by major Brazilian banks such as Itaú, Bradesco, and Banco do Brasil. No data travels in plain text across our infrastructure.
The 366bet does not sell, rent, or trade users' personal data to advertisers, data brokers, or any third party for commercial purposes. Full stop. When we share information with technology partners to operate the platform, it is done under contracts with strict confidentiality and security obligations.
The 366bet fully complies with the General Data Protection Law (LGPD). This means every data processing activity has a defined legal basis, you can exercise your rights at any time — access, correction, deletion, portability — and the platform maintains an accessible Data Protection Officer (DPO) to handle your requests.
The 366bet applies the principle of data minimization: we collect only the information strictly necessary to operate the platform, verify user identity, process financial transactions, and meet legal obligations. We do not request unnecessary data and do not store information beyond what is needed for each specific purpose.
You can access, correct, and update your personal data directly from the account dashboard at 366bet at any time. For more complex requests — account deletion, data portability, or consent withdrawal — our Portuguese-language support channel is available 24 hours a day to process your request, with a maximum response time of 15 business days as required by the LGPD.
The 366bet only sends marketing communications — email, push notifications, SMS — to users who have explicitly opted in to receive them. Unsubscribing at any time is simple: just update your preferences in your account or click "unsubscribe" in any email you receive. We will never send communications designed to work around active responsible gambling limits.
The 366bet collects personal data at different points during your interaction with the platform. The categories of data collected and the situations in which collection occurs are described below.
Data you provide directly during registration:
Data collected during identity verification (KYC):
Financial and transaction data:
Platform usage data collected automatically:
The legal basis for the processing of personal data on the 366bet is, depending on each purpose: performance of the platform's terms of use (Art. 7, V of the LGPD), compliance with a legal obligation (Art. 7, II), the platform's legitimate interest (Art. 7, IX), and the data subject's consent for marketing communications (Art. 7, I).
The 366bet uses collected data exclusively for the purposes described below. No data is used for purposes not covered by this Policy without prior notice to the user.
| Purpose | Data Used | Legal Basis (LGPD) |
|---|---|---|
| Account creation and management | Full name, CPF, email, date of birth, address, phone number | Contract performance |
| Identity verification (KYC) | Documents, selfie, proof of address | Legal obligation |
| Processing deposits and withdrawals | CPF, Pix key, transaction history | Contract performance |
| Fraud prevention and anti-money laundering | IP, device data, behavioral patterns | Legal obligation / legitimate interest |
| Experience personalization and promotions | Betting history, preferences, VIP level | Legitimate interest / consent |
| Marketing communications and promotions | Email, phone number, notification preferences | Consent |
| User support and dispute resolution | Registration data, betting history, communications | Contract performance / legal obligation |
| Compliance with regulatory obligations | Full registration data, financial transactions | Legal obligation |
The 366bet may share users' personal data only in the situations described below, always with an appropriate legal basis and contractual security guarantees in place.
All partners that process data on behalf of 366bet are classified as "operators" under the LGPD and are subject to the same data protection obligations as the platform — with contractual liability in the event of an incident caused by a partner's negligence.
The 366bet adopts a comprehensive set of technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or destruction.
Technical measures implemented:
Organizational measures:
Data security is a shared responsibility. On the user's side, we recommend: creating a strong, unique password for your account on 366bet, enable two-factor authentication, never share your login credentials with anyone, and contact support immediately if you suspect unauthorized access to your account.
The 366bet uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and analyze service performance. The categories of cookies used are described below.
The 366bet does not use third-party tracking cookies to build behavioral profiles of users for external advertising purposes. The use of internal behavioral data serves one purpose only: to improve the user experience and ensure the integrity of bets.
The 366bet retains users' personal data for as long as necessary to fulfill the purposes described in this Policy, in compliance with the minimum retention periods required by applicable Brazilian law.
When you request the deletion of your account on 366bet, your data will be anonymized or deleted as soon as possible, in compliance with mandatory retention periods established by law. Any available real BRL balance will be returned via Pix before the account is permanently closed.
The Lei Geral de Proteção de Dados (LGPD) guarantees you, as the data subject whose personal data is processed by 366bet, a set of rights you can exercise at any time.
Request a copy of the personal data 366bet holds about you, including a description of the processing purposes and data recipients.
Request the correction of incomplete, inaccurate, or outdated data — such as address, mobile number, or email — directly in your account settings or by contacting support.
Request deletion of data processed on the basis of consent. For data processed under a legal obligation, deletion will take place once the mandatory retention period has been fulfilled.
Receive your personal data in a structured, machine-readable format for transfer to another controller, where technically feasible and in accordance with ANPD regulations.
Withdraw consent given for processing activities based on that legal basis — such as marketing communications — at any time, without affecting your ability to use the platform for betting and gaming.
Know which public and private entities your data has been shared with by 366bet, in what context, and for what specific purposes.
To exercise any of these rights, contact the Data Protection Officer (DPO) of 366bet at contato@366bet.cash with the subject line "LGPD Rights — [request type]". Response time is up to 15 business days, as set out in the LGPD. In cases of justified refusal, the 366bet will provide the legal basis for the decision.
The services of 366bet are intended exclusively for users aged 18 and over. We do not intentionally collect personal data from anyone under 18. Registration requires a date of birth, and any account found to have been created by someone who does not meet the age requirement is closed immediately upon identification.
If you suspect that someone under 18 has created an account on 366bet or is using the platform's services, contact support immediately via chat or at contato@366bet.cash. We will investigate the situation as a priority and, if underage use is confirmed, will close the account and delete the collected data as quickly as possible.
The 366bet has appointed a Data Protection Officer (DPO) responsible for overseeing LGPD compliance on the platform, handling data subject requests, and serving as the communication channel with the National Data Protection Authority (ANPD).
To contact the DPO at 366bet or to exercise any right under the LGPD, use the channels below:
This Privacy Policy may be updated periodically to reflect changes in the services of 366bet, applicable legislation, or data processing practices. Significant updates will be communicated by email to active users at least 7 days in advance. The date of the most recent version is always shown at the top of this page.
If you have any questions about this Privacy Policy, how your data is handled, or how to exercise your rights, the support team at 366bet is available in Portuguese 24 hours a day to help you — no scripts, no automated replies that leave you without a real answer.
Privacy has become a buzzword in the tech industry since the LGPD came into force in Brazil, but 366bet aims to go beyond minimum legal compliance. The idea is that whether you're betting on the Brasileirão, following odds for the Superliga volleyball league, or playing a round at the live casino, you can trust that your data is being handled responsibly.
Let's start with the basics: what you provide when you register at 366bet — name, CPF, date of birth, email, phone number — goes exactly where it needs to go and nowhere else. This information is used to create your account, verify your identity before your first withdrawal, process Pix deposits, and meet the legal obligations that any regulated betting platform in Brazil must fulfill. There is no selling of data to advertisers, no sharing with data brokers, and no building of profiles for external advertising.
The identity verification (KYC) process is something some users question — after all, submitting a document and a selfie can feel intrusive. But there is a clear and legitimate reason: betting platforms are legally required to confirm that users are who they claim to be, that they are 18 or older, and that they are not on any restriction lists. This verification also protects you — it prevents someone else from using your CPF to open an account and accumulate withdrawals in your name. Documents submitted are stored securely with encryption and accessed only by the compliance team at 366bet for verification purposes.
When it comes to financial transactions, 366bet works with the payment methods most used by Brazilians: Pix, boleto bancário, credit or debit card, PicPay, and Mercado Pago. Every transaction is protected by 256-bit SSL encryption — the same standard used by banks like Nubank, Itaú, and Bradesco. Credit card data is not stored on 366bet; it is held by the authorized payment processor, which in turn complies with PCI-DSS financial data security standards.
Regarding the use of your betting and casino game history: the 366bet uses this data to personalize your experience on the platform — showing odds for the teams you follow most, suggesting relevant promotions, and calculating your VIP Program cashback. We also use behavioral patterns to identify users who may be at risk from problem gambling, which is a core part of our responsible gambling commitment. None of these uses involve selling data to third parties or building a profile outside the platform.
Your rights as a data subject are real and fully enforceable at 366bet. If you want to know exactly what data we hold on you, you can request a full report by emailing contato@366bet.cash — we respond within 15 business days, as required by the LGPD. If you need to correct any outdated information, such as your address or mobile number, you can do so directly in your account settings without contacting support. If you want to stop receiving promotional emails — such as boosted odds notifications for Copa do Brasil or volleyball Nations League matches — simply adjust your notification preferences or click "unsubscribe" in any email.
And if you want to close your account on 366bet? Your available real balance is returned via Pix after identity verification. Data is retained for the minimum period required by the sector's legal obligations — primarily for anti-money laundering purposes and potential disputes — and is then anonymized or securely deleted. The process is transparent and there are no account closure fees.
If you have any questions about how your data is handled at 366bet — about cookies, about what happens when you use the app on your phone, about how the live casino records gaming sessions — support in Portuguese is available right now via the platform's chat, 24 hours a day, ready to answer clearly. Privacy shouldn't be a maze of legal text, and 366bet works hard to make sure it isn't.
Regulated platform, 256-bit SSL encryption, full LGPD compliance, and 24-hour support in Portuguese. Create your account and enjoy a 100% bonus on your first deposit.
Just as we protect your data, we also provide tools to help you stay within your limits.
Set daily, weekly, or monthly limits in your account settings. Limit reductions take effect immediately. Increases are subject to a 72-hour waiting period.
Receive notifications when you reach your configured play time limit. A mindful break improves decision-making quality during live betting.
Pause your access for anywhere from 24 hours to 6 months. No promotional communications are sent during an active pause — including to VIP members.
Mandatory identity verification with an official document. 366bet does not accept registrations from users under 18 and cooperates fully with any related investigations.
Secure platform, protected data, and a 100% bonus on your first deposit. Football, casino, volleyball, Poker, and much more waiting for you.
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